Products that are shipped freight and have free shipping are shipped to COMMERCIAL/BUSINESS ADDRESS with Loading Dock or Forklift. Buyer is responsible for unloading.
IF AVAILABLE: Residential address will apply $125.00 shipping charges if available + $120 Lift gate charge for residential address deliveries.
If buyer does not have COMMERCIAL/BUSINESS ADDRESS we can ship to shipping company terminal near the buyer and buyer can pick up from shipping company terminal at no additional cost.
Commercial Address Eligibility:
Exclusions:
Weekend deliveries
Locations outside of the continental US
• ***Shipping to *Puerto Rico, *Alaska, *Hawaii and all International buyers is additional Please contact us Before purchasing!
Return & Exchange Policy
Buyer have 14 days to return. Buyer pays for return shipping.
Once the 5starttools receives the item back from the buyer, 5startools Team have 2 business days to issue your refund. When the refund is issued, the buyer will receive an email letting them know that the refund has been issued.
It usually takes 3 to 5 business days for a PayPal refund to go through. If you paid with
a credit card, it may take up to 30 days to process, depending on your card provider.
The buyer will be charged a 15% Restocking fee.